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Shepway Citizens Advice

Welcome to Shepway Citizens Advice.

We are part of the largest advice giving network in the UK.

We can provide a wide range of advice and assistance on different issues including:

  • Benefits
  • Universal Credit
  • Debt
  • Employment
  • Housing
  • Legal issues

Accessing our services

Due to the current Coronavirus situation our office is closed for drop in services.

For anyone needing advice you can contact us via:

Our Aims

To provide the advice that people need for the problems that they face.

To improve the policies and practices that affect people’s lives.


Our principles

The service provides free, independent, confidential advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

01303 241435 – for local advice and our call back service
0344 8487978 – for our Kent Adviceline, 9.30 to 4.00 Mondays to Fridays
Or email us via the online form.
For on line information you can go to: www.citizensadvice.org.uk

If you do not need advice but wish to comment or find out more about the service, including how to volunteer you can email us at: admin@citizensadviceshepway.org.uk